Privacy Policy

We collect personal information that you voluntarily provide when you fill in forms on our website, including your name, company name, email address, phone number, delivery location, and the content of your enquiry or quotation request.

We also collect technical information automatically, such as your IP address, browser type, device information, and pages visited, via cookies and analytics tools, to help us understand how visitors use our site.

We use your personal information to respond to your enquiries, provide quotations, arrange samples, process orders, and communicate with you about our products and services.

Technical and usage data helps us improve our website, diagnose issues, and analyse visitor trends. We do not sell your personal information to third parties.

We process personal data on the basis of your consent, provided when you submit a form, and on the legitimate interest of operating our business and responding to customer requests.

Where applicable, we handle personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and other relevant regulations in the Kingdom of Saudi Arabia.

We may share your information with trusted service providers who assist us in operating our website, sending emails, or analysing site traffic. These providers are contractually bound to keep your information confidential and secure.

We may disclose personal information if required by law, court order, or governmental authority.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at admin@tafaulchem.com or by post at TAFAUL Chemical Industry, 4378 Abdul Rahman Naji, 3rd Industrial Area, Jeddah 22766, Saudi Arabia.